{"id":1862,"date":"2023-05-30T10:06:47","date_gmt":"2023-05-30T10:06:47","guid":{"rendered":"https:\/\/novoreka.com\/nv\/?page_id=1862"},"modified":"2023-05-30T10:49:12","modified_gmt":"2023-05-30T10:49:12","slug":"crm","status":"publish","type":"page","link":"https:\/\/novoreka.com\/nv\/modules\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><body><p>[vc_row][vc_column width=\u201d1\/2\u2033][vc_column_text]<\/p>\n<header class=\"item_header\">\n<h2 class=\"item_title heading-style-2 visible-first\"><span class=\"item_title_part_0 item_title_part_odd item_title_part_first_half item_title_part_first item_title_part_last\">CRM<\/span><\/h2>\n<\/header>\n<p>[\/vc_column_text][vc_empty_space][vc_row_inner css=\u201d.vc_custom_1471527361639{margin-top: 8px !important;}\u201d][vc_column_inner][vc_column_text css=\u201d.vc_custom_1685441106194{margin-bottom: 5px !important;}\u201d]NOVOREKA CRM assure le suivi de la prospection et des relations commerciales, la gestion des \u00e9changes avec les tiers et l\u2019analyse de l\u2019activit\u00e9 commerciale et marketing.<\/p>\n<h3><strong>Prospection:<\/strong><\/h3>\n<ul class=\"list-one\">\n<li>Qualification des leads et prospects : ajout du pourcentage de r\u00e9ussite, visualisation de l\u2019\u00e9tat d\u2019avancement dans les entonnoirs de ventes.<\/li>\n<li>Suivi des \u00e9changes.<\/li>\n<li>Devis.<\/li>\n<\/ul>\n<h3><strong>Gestion et suivi des clients:<\/strong><\/h3>\n<ul class=\"list-one\">\n<li>Relances commerciales.<\/li>\n<li>SAV, gestion des tickets.<\/li>\n<li>Historique des \u00e9changes.<\/li>\n<li>Factures.<\/li>\n<\/ul>\n<h3><strong>Gestion des forces de ventes:<\/strong><\/h3>\n<ul class=\"list-one\">\n<li>Gestion par vendeur.<\/li>\n<li>Affectation d\u2019actions.<\/li>\n<li>Processus d\u2019\u00e9v\u00e9nements (encha\u00eenement automatique d\u2019actions).<\/li>\n<\/ul>\n<h3><strong>Strat\u00e9gie commerciale:<\/strong><\/h3>\n<ul class=\"list-one\">\n<li>Statistiques.<\/li>\n<li>Reporting (fiches de suivi, activit\u00e9 des collaborateurs, etc.).<\/li>\n<li>Ciblage des contacts pour des campagnes marketing (emailing, etc.).<\/li>\n<\/ul>\n<h3><strong>Gestion des contacts et dossiers:<\/strong><\/h3>\n<ul class=\"list-one\">\n<li>Clients et prospects de NOVOREKA Vente.<\/li>\n<li>Cr\u00e9ation et gestion des clients, prospects et tous autres fichiers de contacts (fichiers B2C ou B2B).<\/li>\n<li>Gestion des origines des prospects et des clients.<\/li>\n<li>Qualification des prospects.<\/li>\n<li>Gestion des familles de clients.<\/li>\n<li>Gestion des dossiers prospects et clients.<\/li>\n<li>Gestion des types de dossiers.<\/li>\n<li>Gestion des vendeurs.<\/li>\n<li>Fiche historique d\u2019un contact avec d\u00e9tail des actions.<\/li>\n<li>Personnalisation et duplication des fichiers de contacts.<\/li>\n<li>Transferts des contacts entre les diff\u00e9rents fichiers.<\/li>\n<li>Partage des fichiers<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u201d1\/2\u2033][vc_row_inner css=\u201d.vc_custom_1471527361639{margin-top: 8px !important;}\u201d][vc_column_inner width=\u201d1\/2\u2033]<a class=\"krth-btn btn-secondary  btn-large krth-btn-6a2cd3a602674 btn-hover-one btn-icon-left rounded-three widget_list_style\" ><span class=\"btn-text\">Demander un devis<\/span><\/a>[\/vc_column_inner][vc_column_inner width=\u201d1\/2\u2033][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_row_inner][vc_column_inner][vc_single_image image=\u201d1863\u2033 img_size=\u201d850\u00d7450\u2033 el_class=\u201drounded-three\u201d css=\u201d.vc_custom_1685441184901{margin-bottom: 25px !important;}\u201d][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/body><\/div>","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=\u201d1\/2\u2033][vc_column_text] CRM [\/vc_column_text][vc_empty_space][vc_row_inner css=\u201d.vc_custom_1471527361639{margin-top: 8px !important;}\u201d][vc_column_inner][vc_column_text css=\u201d.vc_custom_1685441106194{margin-bottom: 5px !important;}\u201d]NOVOREKA CRM assure le suivi de la prospection et des relations commerciales, la gestion des \u00e9changes avec les tiers et l\u2019analyse de l\u2019activit\u00e9 commerciale et marketing. Prospection: Qualification des leads et prospects : ajout du pourcentage de r\u00e9ussite, visualisation de l\u2019\u00e9tat d\u2019avancement dans les entonnoirs de[&#8230;]","protected":false},"author":1,"featured_media":0,"parent":588,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-1862","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/pages\/1862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/comments?post=1862"}],"version-history":[{"count":1,"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/pages\/1862\/revisions"}],"predecessor-version":[{"id":1864,"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/pages\/1862\/revisions\/1864"}],"up":[{"embeddable":true,"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/pages\/588"}],"wp:attachment":[{"href":"https:\/\/novoreka.com\/nv\/wp-json\/wp\/v2\/media?parent=1862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}